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Contact
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Please use the form below if you have any question or you wish to leave us any feedback. If you are a member, please provide the username so we can identify you faster.
| Why can't I find many other users when I search?
Whilst our membership is growing, there will be areas of the world with few members. About 90% of our membership is from the UK so finding partners there will be much less of a problem. To help with your search, make sure you complete your profile and set your preferences as wide as possible. Completing your profile will also help others find you. Also follow the tips on the search page for best results. up |
| I’m having login problems.
Your username and password are case sensitive so need to be typed in with capital where appropriate. If you log in and get referred back to the login page again, make sure your browser privacy settings are not to high. This site does use cookies. If you are using Microsoft Internet Explorer set to "Medium High" or lower (Go to Tools>Internet Options>Privacy) up |
| What can I do about members who keep annoying me?
Use the block function found around the site but particularly in the annoying members profile. They won't be able to contact you after unless you have given them contact details for outside of the sites infrastructure. If they are persistent please advise admin so we can investigate and take further action where appropriate. If you feel that someone is misusing the site please use the “Repost abuse” button on their profile page. up |
| How do I delete my profile?
Log in, go to member services and following the cancel subscription link. up |
| Why have some of my messages disappeared?
If a member decides to break the Terms and Conditions of the site (posting inappropriate pictures, harassment) then we delete their membership, when this happens everything that they are associated to also gets deleted. This also happens if they cancel their own account. up |
| Is there an affiliate program. How can I become an affiliate?
To get details about our affiliate program, just click here. up |
| How can I be safe online?
Don't give out personal details to strangers, if in doubt about the person contact the site directly - but not by clicking through the link on an email, and use online resources like Get Safe Online. The main thing is to use your common sense, and treat any email like a postcard that anyone could read. up |
| I like the website who designed it?
The site was developed with the help or Psi Pi, it is hosted by Simple Idea. They would be happy to help you get a website up and running, and hosted from only £50 and within 48-72 hours. If you want something or help.. get in touch with Psi Pi up |
| I've heard of the Data Protection Act - are you registered, what is it?
Yes, We are registered with the ICO. This is a UK body that record people and companies processing peoples data. Our Registration number is Z9692588. This should help you feel safe that we know what we're doing, and that your personal details will be dealt with properly.You can find out more at www.ico.gov.uk. up |
| The website link on my profile isn't working.. why is this?
Make sure you start the urls with http:// as opposed to just the www so for example you'd link to google by putting http://www.google.co.uk as your wesbite on the profile details page. up |
| Are all events definitely going to happen?
All events, and links are external to this site, and as such you recommend that you should double check all details directly. All promoters reserve the right to amend, change or cancel their programme's without prior notice - All Artists/Teachers mentioned are scheduled to appear but are also subject to change without prior notice. This site cannot be held liable for any changes in event programme's or other details. up |
| I can't send any more messages and I just signed up?
For security reasons and to prevent spamming our members, you are only allowed to send a set number of messages in the first few days after your subscription up |
| Can I link to the site.. ?
Yes, we'd love you to link to the site, and let your friends know about what we're doing to help you all find dance partners. You could also sign up as an affiliate if you'd like to be able to see how many people you've referred.. it's easy.. just click the link just click here. . And once you've been approved you'll also get access to logos and banners to use. up |